Terms & Conditions
Effective Date: September 7th, 2024
Welcome to RobaHealth! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our foot care products. By accessing our website or purchasing our products, you agree to be bound by these Terms.
- General Information
1.1. Company Details
RobaHealth (“RobaHealth” or “we” or “us” or “our”) is a German foot care company founded in 2018 by Johannes Degelmann, Frederic Schulmeister and Marlon Schulmeister under the brand name, Fußkundig GmbH. RobaHealth maintains the website “robahealth.com”, all associated sub-domains, stand-alone and/or self-serve sites for kiosks and apps, and various related social media sites at Instagram, LinkedIn, Facebook, Twitter, Pinterest and others (collectively “the Sites”). The purpose of the Sites is to provide RobaHealth’s visitors and customers (“customer(s)” or “user(s)” or “you” or “your”) with electronic access related to its offerings.
1.2. Scope of Terms
These Terms apply to all users of the website and customers of RobaHealth. By using our website or purchasing our products, you agree to these Terms.
- Products and Services
2.1. Product Descriptions:
We strive to ensure that the descriptions of our foot care products are accurate. However, we do not warrant that product descriptions or other content is error-free.
2.2. Pricing:
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
2.3. Orders:
All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
- Payments
3.1. Payment Methods:
We accept various payment methods, including credit cards and other electronic payment systems. Payment is due at the time of purchase.
3.2. Billing Information:
You agree to provide current, complete, and accurate billing information for all purchases. We are not responsible for any errors or delays caused by incorrect or incomplete billing information.
- Shipping and Delivery
4.1. Shipping Policy:
We ship our products to various locations. Shipping costs and delivery times will be provided during the checkout process.
4.2. Delivery Times:
While we strive to deliver products within the estimated delivery times, we do not guarantee delivery dates and are not responsible for delays caused by factors beyond our control.
- Returns and Refunds
5.1. Return Policy:
We accept returns of unopened and unused products within 30 days of purchase. To initiate a return, please contact our customer service at [email protected].
5.2. Refunds:
Refunds will be processed once the returned product is received and inspected. Refunds will be issued to the original payment method within 30 days.
- Product Use and Warnings
6.1. Intended Use:
Our foot care products are for external use only. Please follow the instructions provided with the product. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.
6.2. Allergies:
Please review the ingredients list before using any product to avoid potential allergic reactions. We are not responsible for any adverse effects resulting from the use of our products.
- Intellectual Property
7.1. Ownership:
All content on our website, including text, images, logos, and trademarks, is the property of RobaHealth and is protected by intellectual property laws.
7.2. Restrictions:
You may not reproduce, distribute, or create derivative works from our content without our express written permission.
- Limitation of Liability
8.1. Disclaimer:
Our products are provided “as is” without any warranties, express or implied. We do not guarantee that our products will meet your expectations or that any defects will be corrected.
8.2. Limitation:
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey. Any disputes arising under these Terms shall be resolved in the Monmouth County Courthouse, 71 Monument Street, State of New Jersey, United States.
- Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
- Contact Information
If you have any questions or concerns about these Terms, please contact us at:
RobaHealth distributed by malexi brands LLC
68 Avenue D, Atlantic Highlands, 07716, NJ